24 Feb 2017

Full-Time Custodial Operations Manager

Cal Poly, San Luis Obispo – Posted by jobelephantAnywhere

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Cal Poly, San Luis Obispo

Custodial Operations Manager

Department: UH-Custodial Operations (140904)

College/Division: Student Affairs

Salary Range: Salary commensurate with background and experience of the individual selected.

Position Description:


University Housing consists of Housing Administration, Planning & Logistics, and Residential Life & Education, sharing the overall responsibility for serving the on-campus housing program for over 7,200 residents, which includes 3,500 students living in residence halls, 3,700 students in the Cerro Vista and Poly Canyon Village Apartments; 45 students in Agriculture Housing units; 36 students in Cal Poly Lofts downtown; and housing approximately 16,000 guests annually. The University Housing Department consists of approximately 130 full-time staff, up to 50 part-time staff and 150+ student assistants with an overall annual Departmental operating budget of over $43 million dollars.

The incumbent in this position is a member of the University Housing team. In conjunction with the Executive Director, Associate Directors and other managers, staff, and students, this position assists in carrying out the mission and philosophy of University Housing. The incumbent is responsible for supporting and contributing to an atmosphere that facilitates maturity, responsibility, and respect.

Under the general direction of the Director of Custodial Operations, the Custodial Manager serves as a member of a four unit department within University Housing and serves as an active member of the University Housing Management Team. The Custodial Operations Manager has assigned management and full supervisory responsibilities for the daily coordination and delivery of custodial operational services which include custodial, housekeeping, conference, contract, and assigned project supervision within a residence hall and apartment physical plant of 45 building structures totaling approximately 1,572,605 square feet. In cooperation with the University’s Office of Conference & Event Planning, supervises and coordinates the delivery of daily facility, housekeeping and support services to the conference program.

• NOTE: To view the full position description including all the Duties and Responsibilities https://afd.calpoly.edu/hr/docs/employment/admini_custodialopsmgr_120_recruitment.pdf

Minimum Qualifications (Staff Only):

EDUCATION AND EXPERIENCE: Equivalent to four years of supervisory/management experience in a custodial or housekeeping operation. A minimum of two of the four years must be in direct custodial operations management. (A degree in business administration or a related field may be substituted for two years of management experience in custodial or facilities operations.) Preferred custodial management experience in a large institutional operations setting serving a residential or live-in community.


Possession of a valid driver’s license or the ability to obtain by date of hire.

Required Qualifications:

• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.

• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.

• Ability to establish and maintain effective working relationships and communications within a diverse population, strong listening and interpretive skills, and the ability to deal positively with unexpected developments and diverse perspectives in and outside the University.

• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.

• Thorough knowledge of English grammar, spelling and punctuation.

• Ability to maintain high quality/standards of work, ethics, commitment, and professional responsibility.

• Ability to interpret, communicate and apply policies and procedures.

• Demonstrated ability to maintain a high degree of confidentiality.

• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.

• Excellent computer skills and proficiency with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.

• Working knowledge of or ability to quickly learn University infrastructure, policies and procedures.

• Excellent supervisory skills.

• Extensive knowledge of custodial and housekeeping operations and all related aspects of facilities management.

• Comprehensive knowledge of custodial services practices and applications.

• Ability to make sound management decisions in a potentially hazardous or emergency situation.

• Ability to manage a facility that is occupied and functioning at full capacity, 24 hours a day, seven days a week, year round.

• Ability to communicate effectively with college aged students, faculty and staff from diverse backgrounds.

• Ability to mediate conflict and facilitate solutions to student and staff issues, with minimal liability to the University.

• Through knowledge of working with and interpreting multiple bargaining unit labor agreements.

• Ability to develop and interpret contracts and specification bid proposals.

• General knowledge of budgeting and accounting practices, including the development, projection, monitoring, and tracking of budgets.

• General knowledge of physical plant practices and systems, including working in multiple trades and skill disciplines.

• Working knowledge of Cal/OSHA and Fire Codes.

• An understanding of student development philosophy.

• Working knowledge of EPA (AHERA and NESHAPS) safe labor practices and code enforcement.

Preferred Qualifications:

• Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

• Working knowledge of University Conference Service program administration.

• Proficiency in the following languages is a plus: Spanish.

Special Conditions:


• Ability to ascend and descend stairs and/or ladders.

• This position requires an ability to work with or around common custodial cleaning chemicals.

• Must be willing to travel and attend training programs off-site for occasional professional development.

• Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.

• This position classification has been defined as “Exempt” and is not subject to the overtime provisions of the Fair Labor Standards Act (FLSA).

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Full-time MPP employees are required to disclose outside employment at time of hire or within 30 days of taking additional outside employment subsequent to time of hire.

May be required to complete a Supplemental Employment Application Questionnaire, which contains questions pertaining to conviction history, and submit it when requested by Cal Poly. This disclosure is confidential and will not necessarily preclude applicants from employment.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

Please note: Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Sensitive positions are those requiring heightened scrutiny of individuals holding the position based on potential for harm to children, concerns for the safety and security of people, animals, or property, or heightened risk of financial loss to Cal Poly or individuals in the university community.

Retired CalPERS members selected for this vacancy must request and be approved for reinstatement from retirement prior to the start date. Employment of retired CalPERS members will typically be for 90 days or less and must be for work requiring specialized skills or for a bona fide emergency to prevent stoppage of business.

Review Begin Date:

Requisition Number: 104319

To Apply: All applicants must apply online at: http://apptrkr.com/968954.

About Us
Cal Poly is a nationally ranked, four-year, comprehensive public university. Founded in 1901, the 6,000-acre campus is nestled in the foothills of San Luis Obispo, along California’s scenic central coast and midway between Los Angeles and San Francisco. With a budget of $168.5 million, the university has a student enrollment exceeding 17,000 students and employs more than 2,000 faculty and staff members. Cal Poly is part of the 23-campus California State University system.

At California Polytechnic State University, San Luis Obispo, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly’s values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly’s commitment to diversity informs our efforts in recruitment, hiring and retention. California Polytechnic State University is an affirmative action/equal opportunity employer.

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How to Apply

APPLY ONLINE: http://apptrkr.com/968954

Job Types: Full-Time. Salary: Less than 20,000.

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